Privacy
Your privacy matters. Here's our commitment.
This privacy policy is a plain-language overview of how Directly handles personal information as we build our care platform. It will evolve as our services expand and additional legal reviews are completed.
Last updated: February 17, 2026
Information We Collect
Contact details, account credentials, scheduling preferences, and communications you choose to share. If you are connected to a care team, health-related information may be collected to support care coordination.
How We Use It
To deliver requested services, improve the platform, provide support, and meet legal or regulatory obligations. We do not sell personal information.
Sharing & Access
Information is shared only with authorized care teams, contracted service providers, or as required by law. Access is limited to those with a legitimate need.
Data Protection
We use safeguards such as encryption, access controls, and monitoring to protect information. Our security practices are reviewed and updated as the platform grows.
- Role-based access for team members
- Audit-ready logging and monitoring
- Secure infrastructure with vendor reviews
Your Choices
You can request access, corrections, or deletion of your data where applicable. We may need to retain certain records to comply with legal requirements.
Contact directlyhealthcare@gmail.com for requests or questions.
Updates
We will post changes to this policy on this page and update the date above. Continued use of Directly services indicates acceptance of the updated terms.